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Our commitment to you

At WindTrackr we believe that open and transparent communication is essential to building a community of informed and safe riders. Whether you have a technical question about our sensors, a suggestion to improve the platform, or need help with your account, we want to hear from you.

WindTrackr is developed and maintained by Borja Gomez from Spain, with the passion of a rider who understands the importance of having reliable wind data. Every suggestion from our community helps us improve and create the best possible tool for wind sports.

Our goal is not just to display numbers on a screen. We want every user to understand what the data means and make better decisions on the water. That is why we pay close attention to every question we receive: many improvements in design, performance, and clarity were born directly from community feedback.

If you detect a station with inconsistent readings, a translation issue, or a feature that could better support kitesurfing, windsurfing, wingfoil, or sailing, write to us. We especially value detailed reports with context, because they help us respond faster and keep platform quality high.

We are also open to collaborations with schools, clubs, and professionals who want to contribute local knowledge about spots or wind patterns. Our vision is to build a strong technical and editorial reference for the wind sports community in Spain and beyond.

Beyond reporting issues, you can also write to us to propose new stations or spots you consider important. Our selection criteria prioritizes beaches with an active rider community, public access, and relevant wind conditions. If you know a spot that meets these requirements and is not yet covered by our network, tell us the details and we will evaluate it.

WindTrackr respects your privacy. We do not share personal data with third parties or send unsolicited communications. If you contact us, your information is used exclusively to respond to your inquiry and, with your permission, to inform you about relevant platform updates. You can review our privacy policy for more details.

We believe the best products are born from constant dialogue with the people who use them. Every message we receive is an opportunity to improve, whether by correcting inaccurate data, adding a missing translation, or prioritizing a feature the community needs. Your participation is what transforms WindTrackr from a simple weather data site into something much more meaningful.

Before contacting us, check our FAQ — we may already have the answer you are looking for.